* one week cancellation notice required for full refund of deposit
two week cancellation notice required for full refund of deposit
- Cancellations - We appreciate 24-hour notice for hair and color service cancellations. See above for services that require longer. Certain services must be secured with a credit card.
- Deposits - Brazilian keratin straightening treatments, non-thermal reconditioning and bridal services require a 50% deposit upon booking the appointment.
- Consultations - Brazilian keratin straightening treatments, non-thermal reconditioning, bridal services and wigs require a stylist consultation. The consultation fee will be applied to the price of the service.
- Method of Payment - We accept Visa, MasterCard, American Express, debit cards and cash. Personal checks will be accepted with one form of ID *and* a major credit card. Personal checks will not be accepted as full payment for wigs but may be used for deposit.